Effective Date: May 25, 2025

Website: https://helpforprinter.online/

Contact Email: admin@helpforprinter.online

At Core Infotech, we strive to provide excellent customer satisfaction through quality products and services. Please review our Refund & Return Policy to understand your rights regarding service fees and product returns.

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1. Service Refund Policy

We offer service-based support such as printer installation, setup, and repair. Refunds for these services are handled under the following terms:

• Full Refund: If you cancel your appointment at least 24 hours in advance, you are eligible for a full refund.
• Partial Refund: If our technician is unable to complete the service due to a technical limitation on our end, a partial refund may be issued.
• No Refund: If a service was completed as agreed or the issue lies with customer-provided hardware or software, no refund will be issued.

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2. Product Returns (If Applicable)

If you have purchased a printer, accessory, or related product through our service:

• Return Window: You may return eligible items within 7 days of delivery for a full refund.
• Product Condition: Returned products must be unused, in original packaging, and with all accessories included.
• Non-Returnable Items: Opened ink cartridges, used paper packs, or customized items are non-returnable unless defective.

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3. Defective or Damaged Items

If you receive a defective or damaged item, contact us within 48 hours of delivery. We will arrange for a replacement or refund based on the issue.

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4. Return Process

To initiate a return or refund request:

• Email us at admin@helpforprinter.online with your order or service details.
• Provide a reason for the return or refund request.
• Our team will guide you through the next steps.

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5. Refund Timeframe

Once approved, refunds are processed within 7 business days via the original payment method.

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6. Need Help?

If you have questions about this policy, please contact us:

Email: admin@helpforprinter.online